Welcome!
Course Overview
Improvement Project Worksheet
Quality Improvement Driver Diagram Worksheet
We are all on the same team
History and evolution of the Quality Improvement movement
System of Profound Knowledge
Where do you fit in?
How do we improve?
The Model for Improvement
What does the Model for Improvement look like in action?
What other improvement methodologies are used in health care and other industries?
Back to the Model for Improvement: What are we trying to improve?
Guidelines for developing the AIM statement
What comes next after we develop an AIM statement?
What change can we make that will result in an improvement?
Reflection
Plan - Do - Study - Act (PDSA) Cycle
PDSA and small tests of change instructions
Planning for spread and sustainability of your new process
Tools of the trade
Reflection
Engage the right people on your performance improvement (PI) journey: Getting There Guide
