Welcome!
Course Overview
Improvement Project Worksheet
Quality Improvement Driver Diagram Worksheet
Using data to tell the story of improvement
Types of measures for improvement
Types of measures: What's a "balancing measure"?
What's the difference between data for quality improvement and data for research?
Collecting the RIGHT data
What can we learn about data collection from a banana?
Data display
Data display techniques
Common types of data display
Run charts and control charts
How do we use run charts and control charts to make decisions?
What about variation in data results?
Run chart rules
Resources
Download your Run Chart Rules Resource
Engage the right people on your performance improvement (PI) journey: Getting There Guide
